Have a complaint about Naugatuck emergency medical services? How about a compliment? The newly formed Naugatuck EMS Oversight Committee wants to hear them.
According to a news release from committee Chairwoman Tamath K. Rossi, Naugatuck's deputy mayor, the committee has established a "fair and balanced process and procedure for reviewing complaints and commendations as they relate to EMS services and quality of care in Naugatuck."
The committee has had these documents(“Naugatuck EMS Oversight Committee Complaint/Compliment Process and Procedure” and “Naugatuck Emergency Medical Services Oversite Committee Complaint/Commendation Report”) placed on the borough's website for access to residents. (The forms are also attached here as PDFs). The “Complaint/Commendation Report” form may also be picked up at the Mayor’s Office at Town Hall, 229 Church St.
All complaint/commendation forms must be signed and either dropped off or mailed and addressed to the "Naugatuck EMS Oversight Committee," care of the Naugatuck Mayor’s Office, fourth floor, Naugatuck Town Hall, 229 Church Street, Naugatuck, CT 06770. Emailed forms will not be accepted by the committee. The established process will be followed for all registered forms and will be processed and expedited immediately.
Questions regarding this process and the oversight committee may be directed to Chair Tamath K. Rossi at 203-729-4865 or fire chief and vice-chair Ken Hanks at 203-720-7082.